Introduction

At GFX Crypto, and/or the Company (collectively referred to as “the Company”), we are committed to protecting and respecting our customers’ personal data. This Privacy Policy outlines the procedures regarding the collection, use, storage, and protection of customers’ personal information.

Information We Collect

The Company collects personal data that customers provide explicitly and knowingly. To open an account on our trading platform, customers must provide the following personal information:

Personal information (e.g., name, email address, phone number)
Usage data (e.g., browsing behavior on our website)
Payment information (for transactions, if applicable)
Liveness check
Other personal information as necessary and upon request.

How We Use Your Information

We use your information for the following purposes:

To fulfill obligations arising from any agreements between the customer and the Company.
To notify customers about changes to products and/or services, or other significant alterations affecting an agreement between the customer and the Company.
To inform customers about Company products and/or services, provided the customer has explicitly consented to receive such communications.
If customers are required to provide personal data to comply with legal requirements or conclude an agreement with the Company, the purpose of collecting personal data will be made clear, and the Company will provide guidance accordingly.

Your Data Protection Rights

You have the following rights regarding your personal data:

Retention: Personal data will be retained for a period determined by the Company and used for the purpose of updating customers on products and services. Customers may request cessation of these updates at any time.
Data Sharing: The Company may share personal data with the following categories of recipients:
Group Companies Personal data may be shared with subsidiaries or holding companies to provide or administer products, services, and support. All employees and contractors must follow our privacy and security policies.
Third-Party Service Providers Personal data may be shared with third-party service providers for purposes such as system maintenance, customer due diligence, credit checks, feedback collection, marketing, and data analytics. These providers may only use personal data for services provided to the Company.
Fraud Prevention and Credit Agencies Personal data may be shared for anti-money laundering checks, fraud prevention, sanctions, and credit risk assessments.
Introducers and Advisers If a third-party introduces the customer to the Company, personal data may be disclosed to them.
Legal and Regulatory Authorities Personal data may be shared to comply with legal, regulatory, or law enforcement obligations, including responses to government authorities or financial regulators, which may extend beyond the customer’s country of residence.
Right to delete your data or restrict its processing
Data Storage: Personal data is stored securely on the Company’s servers. When no longer required, personal data will be securely destroyed or deleted to prevent unauthorized access during and after the destruction/deletion process.

Data Security

We implement security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may share your data with third-party service providers who assist us with operations such as payments, analytics, or customer support. These third parties are obligated to maintain the confidentiality and security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. Please review this page periodically.