Conditions Before Deletion

Before your account can be deleted:

All pending transactions must be completed or cancelled.
Account balances must be withdrawn.
No active disputes, investigations, or compliance reviews must be ongoing.

We reserve the right to delay deletion if required for legal or regulatory reasons.

Data Retention After Deletion

Upon account deletion:

Your account will be deactivated immediately.
Personal data will be deleted or anonymized where legally permissible.
However, certain information may be retained for:
Legal and regulatory compliance.
Anti-money laundering (AML) obligations.
Fraud prevention.
Tax and accounting requirements.
Dispute Resolution.

DATA DELETION POLICY

Post-Retention Deletion: After the mandatory retention period, our company will delete personal data unless further retention is required for legal, regulatory, or technical reasons.
Client Rights: Clients have the right to request the deletion of their personal data. However, such requests are subject to the mandatory retention periods imposed by law. Once these periods elapse, companies are obligated to erase the data upon request.

Security & Fraud Prevention

GFX Crypto reserves the right to:

Refuse deletion requests where fraud, abuse, or illegal activity is suspected.
Retain information necessary to protect platform integrity and user security.